1. 30-Day Money-Back Guarantee

If you are not satisfied with your PRO purchase for any reason, you may request a full refund within 30 days of the original purchase date. No questions asked.

2. How to Request a Refund

To request a refund, email us at contact@hhglobals.com with:

• The email address used at purchase
• Your order or transaction ID (from your Paddle receipt)
• The reason for the refund (optional — helps us improve)

We will process your refund within 3–5 business days. The refund will be issued to the original payment method via Paddle. Paddle may also initiate refunds directly under their buyer-protection programme.

3. After a Refund

Upon processing a refund, your PRO license will be deactivated and your account will revert to the free tier. You can continue using PyNoteFlow for free.

4. Eligibility

• Refund requests must be submitted within 30 days of purchase.
• Each customer is eligible for one refund per product.
• Refunds are not available for purchases older than 30 days.

5. Exceptions

In cases of suspected fraud or abuse of the refund policy, H&H Globals reserves the right to deny a refund.

6. Contact

Questions about refunds? Reach us any time at contact@hhglobals.com — we aim to respond within 1 business day.